On the Input tab, make sure that the correct device for sound input is selected. On the Apple menu, click System Preferences. Solution: Check settings in System Preferences. In the conversation window, make sure that the volume slider is not set too low.Ĭause: Sound is muted or turned down low in the Mac OS settings. In the conversation window, make sure that Mute is not selected. Solution: Check the settings in the conversation window. If the microphone is integrated with the webcam, make sure that the webcam is connected correctly.Ĭause: Sound is muted or turned down low in the conversation window. Cause: The microphone is not connected correctly to the computer.įor each computer being used in the conversation, check the connection between the microphone and the computer.
